To enable citizens to commute smoothly and conveniently is the undisputed mission of rail transportation. Chengdu Metro abides by the motto of "upholding integrity, serving the public," endeavors to provide customer-first and earnest services and strives to improve operation and management levels across the board, so as to deliver the passion of "Chengdu metro, lifeline of the city" to every passenger
Ensuring your smooth journey
The Chengdu Metro uses a ticketing system based on distance and time Basic price of RMB 2 is charged for the first four kilometers, and from 4 km to 12 km, for every four kilometers an additional RMB 1 is charged; from 12 km to 24 km, for every six kilometers an additional RMB 1 is charged;from 24 km to0 km, for every eight kilometers an additional RMB 1 is charged; from 40 km to 50 km, for every ten kilometers an additional RMB 1 is charged; when exceeding 50 km, for every twenty kilometers an additional RMB 1 is charged
Use cash to purchase tickets at the station's ticket vending machines or at the Customer Service Center's semi-automatic vending machines. The ticket vending machines only accept RMB 1 coin or RMB 5, 10 or 20 bills.
Use Tianfu Tong card or e-wallet of Finance IC card to purchase tickets from ticket vending machines.
Use WeChat wallet or Alipay to purchase tickets at Customer Service Center.